Cookie Policy

1. Introduction

Cintram uses cookies and similar technologies to keep our website and platform secure, provide core functionality, understand how people use Cintram, improve our product, and (where permitted) measure marketing performance.

This Cookie Policy explains what cookies are, how we use them, and how you can manage your choices. For more information about how we collect, use, and protect personal data, please review our Privacy Policy.

If you are located in the European Economic Area, the United Kingdom, or another region where consent is required, we will only place non-essential cookies with your consent. You can change or withdraw your consent at any time through the cookie preferences options available on our website.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, such as login status, preferences, browser settings, or usage activity.

We also use similar technologies such as pixels, tags, scripts, local storage, and other tracking tools. In this policy, we refer to these technologies collectively as “cookies.”

3. How Cintram Uses Cookies

Cintram uses cookies for the following purposes:

3.1 Essential Cookies

These cookies are necessary for our website and platform to function properly. They support core features such as secure login, account access, site navigation, authentication, security, and protection against misuse.

For logged-in Cintram users, essential cookies help maintain authenticated sessions and provide secure access to accounts and client portal features.

Because these cookies are necessary to provide the website and services, they generally cannot be disabled through our cookie banner. You may be able to block them through your browser settings, but doing so may cause parts of Cintram to stop working properly.

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors use our website and product. They may collect information such as pages visited, time spent on pages, referral sources, device or browser type, interactions, and errors.

We use analytics tools such as Google Analytics and Cintram’s own first-party analytics to understand usage, improve product experience, measure website performance, and identify areas that need improvement.

Where required by law, we only use analytics cookies with your consent.

3.3 Functionality Cookies

These cookies allow Cintram to remember choices you make, such as preferences, settings, language, or region. They help provide a more personalized and consistent experience. Depending on the specific cookie and applicable law, functionality cookies may require your consent.

3.4 Marketing and Targeting Cookies

These cookies help us measure marketing campaigns, understand how visitors interact with our ads, limit ad frequency, and deliver more relevant advertising.

We currently use advertising and measurement technologies from platforms such as Google, LinkedIn, and Meta. These providers may use cookies or similar technologies to collect information about your interactions with our website and with ads shown on other websites or platforms.

The specific providers we use may change over time. When we make material changes to the advertising tools we use, we will update our cookie banner, cookie preferences tool, or this policy as appropriate. Where required by law, we only use marketing and targeting cookies with your consent.

4. First-Party and Third-Party Cookies

4.1 First-Party Cookies

First-party cookies are set by Cintram. We use them to operate our website and platform, keep accounts secure, remember preferences, and understand how our website and product are used.

4.2 Third-Party Cookies

Third-party cookies are set by service providers we use, such as analytics, advertising, security, or infrastructure providers. These may include providers such as Google Analytics, Google Ads, LinkedIn, and Meta.

Third-party providers may collect information about your use of our website and may combine it with information they have collected from other websites, apps, or services, depending on your settings and consent choices with those providers.

The specific cookies and providers we use may change over time. When we make material changes, we will update our cookie banner, cookie preferences tool, or this Cookie Policy as appropriate.

5. Cookie Duration

Cookie lifespans vary depending on their purpose.

Some essential cookies expire when your browser session ends. Others may remain for a limited period to support security, authentication, fraud prevention, or preferences.

Analytics and marketing cookies may remain on your device for up to 24 months, unless you delete them earlier or change your cookie preferences.

You can view, block, or delete cookies through your browser settings at any time.

6. Managing Your Cookie Preferences

6.1 Cookie Banner and Preferences

When you first visit our website, you will be asked to choose whether to accept, reject, or customize non-essential cookies. You can update your cookie preferences at any time through the Cookie Preferences link in the footer of our website.

Where we rely on consent, you can withdraw or change your consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

6.2 Browser Settings

Most browsers allow you to block, delete, or manage cookies. If you disable certain cookies, some parts of our website or platform may not work properly.

6.3 Third-Party Opt-Out Tools

You may also opt out of certain personalized advertising through industry opt-out tools, including:

• Network Advertising Initiative: optout.networkadvertising.org
• Digital Advertising Alliance: optout.aboutads.info

You can also manage ad preferences directly through Google, LinkedIn, and Meta.

6.4 Do Not Track

Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for how websites should respond to these signals, Cintram does not currently respond to them. You can still manage your cookie preferences through the options described above.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our technology, service providers, legal requirements, or business operations. When we update this policy, we will revise the “Last Updated” date above. If we make material changes, we may provide additional notice where appropriate.

8. Contact Us

If you have questions about this Cookie Policy or how Cintram uses cookies, please contact us at [email protected].